FX ReplayHelp Center

Charts or Notes Not Saving

FX Replay Help CenterUpdated October 3, 2026

Chart drawings, layouts or journal notes not saving? Learn how autosave works, allow cookies, turn off blockers and clear FX Replay's cache.

Are your chart drawings, layout or journal notes not saving? This is usually caused by your browser blocking cookies, an extension, or old cached data. Here's how to fix it.

Charts not saving

How chart saving works

Your charts save automatically. At the top-right of the chart, next to your layout name (for example, Main), a blue Save appears while there are unsaved changes. When the blue Save disappears, your layout has been saved.

Save manually if it's taking a while

On a slow connection, autosave can be delayed. Instead of waiting:

  1. Click the blue Save under your layout name.
  2. Wait until the blue Save disappears.
  3. Then close the session or the browser tab.

To save a layout under a new name, see Saving a Chart Layout.

Make sure cookies are allowed

FX Replay needs cookies to save your charts. If your browser blocks cookies for FX Replay, your changes may be lost.

  1. In Chrome, go to chrome://settings/cookies.
  2. Make sure cookies aren't blocked, or add app.fxreplay.com to the sites that are allowed to use cookies.
  3. Reload FX Replay.

Journal notes not saving

Ad blockers and privacy extensions (for example, uBlock Origin or DuckDuckGo Privacy Essentials) can stop your notes from saving.

  1. Turn off ad blockers and privacy extensions at chrome://extensions/.
  2. Reload FX Replay and try saving your note again.

Still not saving? Try these

  1. Clear FX Replay's cache and cookies:
    1. Open chrome://settings/content/all in Chrome.
    2. Search for fxreplay.
    3. Find app.fxreplay.com.
    4. Click the trash icon, or select Delete data.
    5. Fully close Chrome, then open it again.
    6. Log back in to FX Replay and test again.
  2. Try an Incognito window (Ctrl + Shift + N on Windows, Cmd + Shift + N on Mac). If saving works there, an extension or old cached data is the cause.
  3. Use Google Chrome, which works best with FX Replay.

For more fixes, see Quick Fixes: Try These First. If the problem continues, contact our Support Team with your browser, device and a screenshot.

Frequently Asked Questions

No. It only removes website preferences saved in your browser. Your account data stays safe. You may just need to log in again.

Yes. See How to save my indicator settings and Am I able to save drawing templates?.

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