Why isn't my trade being placed?

This could be due to using the correct trade placement tool or Trade Method.

To resolve the issue, follow the steps below:

Step by Step fix:

1. Go to the left toolbar on the FX Replay screen.
2. Look for the "Trade Tools" section — this includes: 
Market Order Tool (lightning bolt icon or labeled)
Limit Order Tool 
3. Click to select one:
◦ Use Market Order if you want to enter immediately at market price. 
◦ Use Limit Order to place an order at a specific price level. 
4. Click on the chart where appropriate:
Market Order: click near current price (the trade will fill instantly).
Limit Order: click above/below price to place the pending order.

If this still does not resolve your issue, please open a ticket with our Support Team