I can't place a buy - I get an error
If you are getting a validation error when you try and place a buy, this could be happening for multiple reasons:
-
Your using the wrong type of order, such
as:
• Placing a Sell Limit above price instead of a Buy Limit below price - Misusing Stop vs. Limit orders
- Confusing short vs. long logic
For Resolution try the following steps:
1. Check the order tool selected (left-hand toolbar):
Use Market Order for immediate execution
◦ Use Limit Order if you want to buy
below current price or sell
above
◦ Use Stop Order if you want to buy
above or sell
below price
2.
Make sure you're choosing the correct side:
◦ Buy Limit goes
below the current price
◦ Sell Limit goes
above
◦ If you're buying above price, you need a
Buy Stop
3. Double-check your entry direction:
◦ If you're expecting to go long, select
Buy
◦ If going short, select
Sell
4.
Avoid using reversed order placement zones:
◦ Placing a Buy Limit above current price
will trigger a validation error or invert your trade.