Session freezes and the price data stops

If you encounter this issue when you are in the middle of a session, and the platform freezes and the price data stops updating, we recommend the following steps to resolve the issue.

1. Create a new session.
2. Clear the cache and cookies.
3. Remove all indicators.
4. Reload the page.

If the problem persists after trying these steps, please don't hesitate to submit a request and reach out to our Support Team. We are here to help you!