If you encounter this issue when you are in the middle of a session, and the platform freezes and the price data stops updating, we recommend the following steps to resolve the issue.
- Create a new session.
- Clear the cache and cookies.
- Remove all indicators.
- Reload the page.
If the problem persists after trying these steps, please don't hesitate to submit a request and reach out to our Support Team. We are here to help you!